This item can be returned by U.S. customers for a refund, exchange, or store credit when returned and received at our Return Center location within 14 days from the day your order was delivered. International customers may return for a quick exchange or store credit only. No Refunds. There is a limit of one exchange or one store credit per order. Exchange and store credit purchases cannot be returned.
Easy Return/Exchange Procedure
To return an order simply call us at (213)-744-0754 to receive a Return Authorization Number. Then fill out the Return/Exchange Form that was included in the your shipment. Return the item(s) to the address on the Return/Exchange form in their original condition with tags attached for a refund, exchange, or store credit. All items returned for a refund without an exchange or store credit will include a 10% restocking fee. There is a limit of one exchange or one store credit per order. Exchange and store credit purchases cannot be returned.
Types of Exchanges:
1) Quick Exchange(Immediate shipping)
For the Quick Exchange option in your Return/Exchange form(included in your order), please reorder the new item on our website immediately so we can send it out the same business day! The exchanged item(s) will be credited within 21 days after arrival at our location. Shipping is non refundable.
Store Credits
Store Credit will be issued in your name for the dollar amount of the items you sent back. You may redeem your store credit within 1 year from the date of your purchase.