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| FAQ's
1)What is Womensuits.com?
2) Why shop at Womensuits.com instead of boutiques.
3) What forms of payment do you accept?
4) Can I order by phone or fax?
5) Is it safe to use my credit card on Womensuits.com?
6) Is my personal information kept private?
7) How much do you charge for shipping?
8) How long will it take to receive my order?
9) What is your return policy?
1) What
is Womensuits.com?
Womensuits.com is the biggest
and most successful place on the internet devoted entirely to woman's suits
and high fashion. Womensuits.com features designers and styles which are considered
to be among the very best in design and fabric quality around the world. Womensuits.com
is currently proud to offer the world famous product lines of Lisa Rene, Donnavinci,
and DVC Exclusive.
For more information visit
about designers
2) Why
shop at Womensuits.com instead of boutiques?
The high fashion suits we sell
are the same as those found in many of the fine boutiques and specialty shops
around the world. Fine boutiques offer only a limited variety of styles per
store. Also, because of the nature of high fashion boutiques, high markups are
necessary to pay for overhead, high rent, and other huge costs. Womensuits.com
has erased the problem of having to mark up prices and at the same time has
acquired the complete product line of the most talented designers. In all instances,
our merchandise is obtained directly from the designers and brought straight
to you. This enables us to keep the prices low and offer you the widest selection
possible!
3) What forms
of payment do you accept?
Womensuits.com is proud to accept
Visa, American Express, MasterCard, Discover, and Electronic Check. Electronic Checks will take 4-5 business days to clear before your order is shipped out. We will accept PayPal.com by special request.
4) Can I order
by phone?
Yes, you may call us M-F 9am-5-pm West Coast Time Toll Free at 1-866-595-7848 to order by phone or to reach our customer service dept. You can also use our secure online shopping cart to order anytime.
5) Is
it safe to use my credit card on Womensuits.com?
Yes. Shopping at Womensuits.com
is safe. Our site employs the latest version of Secure Socket Layer Technology
(SSL) to encrypt your information and help make sure that only you and authorized
Womensuits.com representatives ever see it.
6) Is my personal
information kept private?
Yes. At Womensuits.com, we consider
the information you choose to share with us extremely personal and confidential.
We will not sell any of your information to anybody for any reason. We understand
the frustrations of junk mail and we adhere to this promise very strictly.
7) How
much do you charge for shipping?
We charge the lowest possible
rates for shipping your order. All ordered are shipped via insured mail carrier
Fed-Ex. All rates can be found by going to Shipping
Policy & Rates
8)
How long will it take to receive my order?
The length of time it takes to
receive your order depends on the method of shipment and where the shipment
is going. Credit card orders placed before 4:00pm East Coast Time or 1:00pm West Coast Time will be shipped out that same day! All UPS Ground orders being shipped to the Continental U.S. will take only 2-6 business days to reach its destination.
9) What is
your return policy?
|
Womensuits.com Easy Return
Policy
|
|
Women's Suits and Dresses
Designers, Donna Vinci, Lisa Rene, and DVC Exclusive suits, dresses,
and purses ordered within the United
States can be returned for a refund, exchange, or store credit. If you
are unhappy with the item(s), we will take back or exchange the item(s)
when returned within 30 days from the day you received it. There is a
limit of one exchange or one store credit per order. Exchange and store
credit purchases cannot be returned.
Designer Night Couture suit and dress orders can be returned for
an exchange or store credit within 15 days from the day you received it.
Women's Jackets
Women's luxury jackets from Lady Muse can be returned for an exchange
or store credit within 15
days from the day you received it. There is a limit of one exchange or
one store credit per order. Exchange and store credit purchases cannot
be returned.
Designer jacket orders from USA Leather and Guess are final and
can not be returned or exchanged.
|
| |
| International and APO/Military Orders |
|
International and APO/Military customers can return Dona
Vinci, Lisa Rene, DVC Exclusive, and Lady Muse orders for
an exchange or store credit.
Night Couture:
Designer Night Couture suit and dress orders can be returned for
an exchange or store credit within 15 days from the day you received it.
|
| |
| Men's Collection |
| Designers Baroni Uomo, Denzel Classic, and Demantie suits and sports
coats ordered within the United
States can be returned for an exchange or store credit within
15 days from the day you received
it. There is a limit of one exchange or one store credit per order. Exchange
and store credit purchases cannot be returned. Men's suits NOT from Baroni
Uomo, Denzel Classic, and Demantie can not be returned. |
|
Boy's Suits
Boy's suits can be returned for an exchange or store credit within 15
days from the day you received it. There is a limit of one exchange or
one store credit per order. Exchange and store credit purchases cannot
be returned.
International and APO/Military Orders
International and APO/Military customers can return Baroni
Uomo, Denzel Classic, and Demantie, orders for an exchange
or store credit.
|
| |
| Wholesale Orders |
| All wholesale Orders are final and can not be returned
or exchanged. |
| |
|
Easy
Return/Exchange Procedure
|
| To return an order simply call us at (213)-744-0754 to receive a Return
Authorization Number. Then fill out the Return/Exchange Form that was included
in the your shipment. Return the item(s) to the address on the Return/Exchange
form in their original condition with tags attached for a refund, exchange,
or store credit. All items returned for a refund without an exchange or
store credit will include a 10% restocking fee. There is a limit of one
exchange or one store credit per order. Exchange and store credit purchases
cannot be returned. |
| |
| Exchanges: |
| 1) Quick Exchange(Immediate shipping) |
| For the Quick Exchange option in your Return/Exchange
form(included in your order), please reorder the new item on our website
immediately so we can send it out the same business day! The exchanged item(s)
will be credited within 21 days after arrival at our location. Shipping
is non refundable. |
| |
| 2) 21 Day Exchange(Approx. 21 day process from when
we receive your return) |
| For a 21 day exchange, call us at (213)-744-0754 to
receive a unique hold # and Return Authorization #. Then fill out
the Return/Exchange Form that was included in the your shipment. Your item(s)
will be on hold and then sent to you within 21 days after arrival of the
returned item(s) at our location. Limit of one On Hold Exchange or store
credit per order. Shipping is free for On Hold Exchanges to United
States customers. International and APO customers will be charged $25 (for
unlimited items) for shipping On Hold Exchanges. There is a limit of one
exchange or one store credit per order. Exchange and store credit purchases
cannot be returned. |
| |
| Store Credits |
| Store Credit will be issued in your name for the dollar
amount of the items you sent back. You may redeem your store credit within
1 year from the date of your purchase. |
| |
|
Ship returned item(s) to:
|
|
Womensuits.com
655 S. Flower St. Suite# 333
Los Angeles CA, 90017
|
| |
| Your credit card will not be charged until your item(s) have been shipped.
Please allow up to 21 days after arrival at our location for your return,
even exchange, or store credit to be processed. The fastest way of doing
an exchange is by placing a new order. The new order will be shipped the
same business day! |
| |
| Thank you very much and Happy Shopping! |
| -Womensuits.com Fashion Team! |
|
