This item can be returned by both U.S. and International customers for a refund, exchange, or store credit when returned and received at our Return Center location within 30 days from the day your order was delivered. There is a limit of one exchange or one store credit per order. Exchange and store credit purchases cannot be returned.

Easy Return/Exchange Procedure
To return an order simply call us at (213)-744-0754 to receive a Return Authorization Number. Then fill out the Return/Exchange Form that was included in the your shipment. Return the item(s) to the address on the Return/Exchange form in their original condition with tags attached for a refund, exchange, or store credit. All items returned for a refund without an exchange or store credit will include a 10% restocking fee. There is a limit of one exchange or one store credit per order. Exchange and store credit purchases cannot be returned.

Types of Exchanges:
1) Quick Exchange(Immediate shipping)
For the Quick Exchange option in your Return/Exchange form(included in your order), please reorder the new item on our website immediately so we can send it out the same business day! The exchanged item(s) will be credited within 21 days after arrival at our location. Shipping is non refundable.

2) 21 Day Exchange (Approx. 21 day process from when we receive your return)
For a 21 day exchange, call us at (213)-744-0754 to receive a unique hold # and Return Authorization #. Then fill out the Return/Exchange Form that was included in the your shipment. Your item(s) will be on hold and then sent to you within 21 days after arrival of the returned item(s) at our location. Limit of one On Hold Exchange or store credit per order. Shipping is free for On Hold Exchanges to United States customers. International and APO customers will be charged $25 (for unlimited items) for shipping On Hold Exchanges. There is a limit of one exchange or one store credit per order. Exchange and store credit purchases cannot be returned.

Store Credits
Store Credit will be issued in your name for the dollar amount of the items you sent back. You may redeem your store credit within 1 year from the date of your purchase.